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Better Planogram Management: Tackling the Chaos of Annual Relays with Shelf IQ

Written by Nuqleous | Nov 15, 2023 4:12:39 PM

What if you were asked to create store-specific planograms during the busiest time of the year? Say...4,600? Yep, it's annual relay (or reset...or transition...) season again. Your team is facing the daunting task of updating tons of planograms across various categories for major retailers...no small task. The pressure is immense – a single misstep in rearranging store layouts can lead to significant sales losses and strained retailer relationships. In this high-stakes scenario, how do you ensure that your planogram management remains top-notch, efficient, and error-free?

Navigating the Maze of Sudden Layout Changes During Annual Relays

Annual relays are more than just a routine calendar event for CPG brands; they represent a period of significant transformation and challenge. One of the most daunting aspects is the comprehensive rearrangement of store layouts. This isn't a simple shuffle of products; it's a complete overhaul that can affect hundreds of planograms.

  • The Complexity of Layout Changes: Retailers often use annual relays as an opportunity to optimize their store layouts to align with changing consumer behaviors, seasonal trends, or strategic brand placements. This means your products could be moved to entirely new locations within the store, or the space allocated to them could be significantly altered. These changes are not just physical; they have a direct impact on product visibility, customer traffic flow, and ultimately, sales performance.
  • The Demand for Speed and Accuracy: The challenge for CPG brands is twofold. First, there's the need for speed. The market (and your buyer) waits for no one, and delays in updating planograms to reflect new layouts can lead to missed opportunities and decreased shelf presence. Secondly, accuracy is paramount. Incorrectly implemented planograms can result in products being misplaced, leading to confusion for both store staff and customers, and potentially damaging your brand's reputation.
  • The Ripple Effect on Operations: It's not just about the immediate changes in the store. These layout adjustments can have a ripple effect across various aspects of a brand's operations. From supply chain adjustments to marketing strategies, everything needs to be realigned to ensure consistency and efficiency.

Handling these changes effectively requires a solution that is not only fast and accurate but also deeply integrated with your brand's overall strategy.

Tackling the Time Crunch: The Reality of Time-Intensive Adjustments in Annual Relays

Annual relays are not just about rearranging products on shelves; they represent a significant operational undertaking that can be incredibly time-intensive. This period often involves the introduction of new products and the phasing out of existing ones, each requiring meticulous planning and execution.

 

  • The Challenge of New Product Introductions: Introducing new products during annual relays is a strategic move for many CPG brands. However, this is not a simple task of just placing new items on the shelf. It involves careful analysis of the best placement to maximize visibility and appeal, understanding how these new products fit within the existing product mix, and ensuring that they complement rather than cannibalize sales of existing products. This process demands extensive collaboration between various teams – from marketing to supply chain – and can be incredibly time-consuming.
  • The Complexity of Phasing Out Products: Similarly, phasing out products is not just about removing items from shelves. It requires a strategic approach to manage inventory levels, minimize losses, and avoid disappointing customers who might be looking for those products. Decisions need to be made about how to handle remaining stock – whether through promotions, transfers to other locations, or clearance sales. This process needs to be managed carefully to avoid excess waste or financial loss.
  • Manual Labor and Coordination Efforts: Beyond the strategic considerations, the physical aspect of implementing these changes is labor-intensive. Adjusting hundreds of planograms requires a significant amount of manual work. This is not only time-consuming but also prone to human error, which can lead to further complications and delays. Coordinating these efforts across multiple locations adds another layer of complexity, requiring a well-orchestrated effort to ensure consistency and accuracy.
  • The Impact on Teams: The time and labor involved in these adjustments can put a strain on your teams. Long hours and the pressure to get everything right can lead to burnout and decreased morale, which in turn can affect performance and productivity.

In essence, the time-intensive adjustments required during annual relays are a multifaceted challenge. They demand not just physical labor but also strategic thinking, coordination, and a significant investment of time and resources.

Risk of Errors and Inconsistencies

In the hectic pace of annual relays, even minor errors in planogram adjustments can have significant repercussions, leading to loss of sales or damaged relationships with retail partners.

  • The Domino Effect of Minor Errors: In the world of retail, small errors can lead to big problems. A minor mistake in a planogram, such as incorrect product placement or misalignment with store layout changes, can lead to products being overlooked by customers or creating confusion in-store. This not only affects immediate sales but can also have a longer-term impact on brand perception and customer loyalty.
  • Inconsistencies Across Locations: For brands that supply to multiple retail locations, inconsistencies in planogram execution can be particularly damaging. If customers encounter different layouts or product placements in different stores, it can lead to a disjointed shopping experience. This inconsistency can undermine brand identity and reduce the effectiveness of broader marketing strategies.
  • Impact on Retailer Relationships: Retail partners rely on suppliers to adhere to planogram specifications accurately. Errors and inconsistencies can strain these relationships, as they can disrupt the retailer's overall store experience and strategy. In severe cases, this can lead to a loss of shelf space or even termination of supplier contracts.
  • Financial Repercussions: The financial impact of these errors can be significant. Apart from the immediate loss of sales due to poor product visibility or availability, there are often hidden costs. Correcting errors can require additional labor and resources, and in some cases, may lead to markdowns or returns if products are not selling as expected.
  • Reputation Risk: Beyond the immediate financial and operational impacts, there's a reputation risk involved. In today’s digital age, consumer feedback is swift and public. Poor shelf management can quickly lead to negative reviews and social media feedback, which can be damaging to a brand’s reputation.

How Shelf IQ Simplifies Planogram Management During Annual Relays

Leveraging Intelligent Automation for Rapid and Accurate Planogram Adjustments
  • Speed and Efficiency in Updates: The core advantage of Shelf IQ's automated system lies in its ability to implement changes rapidly. When new product introductions or layout changes are required, the system can update hundreds of planograms in a fraction of the time it would take a team to do manually. This speed is vital not only for keeping up with the fast-paced relay period but also for ensuring that products are on the shelf and available to customers without delay.

Faced with the daunting task of updating over 750 planograms during an annual relay, a major cereal brand, turned to Shelf IQ for a solution.Previously, this process was time-consuming and error-prone, but with Shelf IQ's intelligent automation, they were able to update their planograms quickly and accurately.

The result? The team was able to deliver 4,600 store-specific planograms in record time!

  • Reducing Human Error: One of the inherent challenges of manual planogram adjustments is the risk of human error. Even the most diligent team can make mistakes, especially when working under time constraints. Shelf IQ's intelligent automation significantly reduces this risk. By automating the update process, it ensures a higher level of precision and consistency, which is critical for maintaining the integrity of the planogram and the overall store layout.
  • Time-Saving Benefits: The time-saving aspect of Shelf IQ's automation cannot be overstated. By freeing up staff from the labor-intensive process of manually updating planograms, they can focus on more strategic tasks. This not only improves productivity but also allows for better allocation of human resources where they can be most effective, such as in customer engagement or strategic planning.
  • Adaptability to Changes: Shelf IQ's system is designed to be adaptable, accommodating last-minute changes or updates with ease. This flexibility is particularly beneficial during annual relays, where adjustments may need to be made swiftly in response to evolving retailer requirements or market trends.

Annual relays don't have to be a source of anxiety and disruption for your planogram management. With Shelf IQ, you can navigate through these complex yearly events smoothly and efficiently. Our intelligent automation, real-time analytics, and agile platform are specifically designed to handle the pressures of annual relays, keeping your planograms in optimal shape throughout the year.

Ready to transform your planogram management? Let's talk.